What is your short course refund policy?

We want students to feel secure in their decision to sign up for a Designlab short course. This is why we offer a Satisfaction Guarantee.

Please note there are factors that may affect your eligibility for the Satisfaction Guarantee:

  • If you have completed more than 1 mentor session we may provide a partial refund
  • If you have 1 or more forfeited sessions with your mentor you are ineligible for a refund
  • If you have not completed any mentor sessions, your refund must be requested within 30 days of your cohort’s official end date 
  • Your request can only be honored if Designlab is responsible for issues with your course experience. These issues may include but are not limited to, curriculum, mentorship, etc.

Please note at this time we are not able to provide a refund for unused sessions due to completing your course early.