Our refund policy can be found in our policies page, as well as in your student agreement.
Here is how refunds work for UX Academy students (please keep in mind this policy is in reference only to UX Academy):
- You have the right to cancel your enrollment at any time. You must contact Designlab via email to cancel your enrollment.
- You can cancel the course within the first two weeks for any reason and receive a full refund for all payments made. After this two-week period, the $399 USD deposit becomes non-refundable (except for a refund granted in accordance with the Tuition Reimbursement Guarantee as described below).
- If you cancel your enrollment at any time after the two-week period, Designlab will issue a prorated refund for the unearned portion of the tuition, less the non-refundable deposit fee.
If you have any questions about this policy, please feel free to reach out to us at firstname.lastname@example.org