Why can't I see my students in my dashboard?

Sometimes you'll notice that you receive your student introduction email, but the student is not appearing in your dashboard.

Most of the time, this means your students have not completed the full onboarding process. Please let them know they must complete onboarding for you to interact on the platform. If students have finished onboarding and still not showing up on your dashboard, please let us know at hello@trydesignlab.com.