Before you begin your UX Academy Foundations course, you’ll be asked about your scheduling and availability, to ensure you’re paired with someone with whom you’re compatible in that regard. One good thing to note is that while we’ll make sure that we match you with someone that is available in the times you denote, we do not match based on timezone/location. We’ve found that being in the same location as your mentor has no effect on student success, outcome, or course completion.
Feedback from your mentor will be twofold! Everytime you submit a version of a project that you work through to the Designlab platform, your mentor will get back to you with specific written commentary within 24-48 hours. Additionally, you’ll have video call sessions with your mentor as you move through the coursework, to have the opportunity to talk more thoroughly about questions, projects, and feedback.
You’ll have 8 mentorship sessions overall, with each session approximately one hour in length. These meetings will take place over an app such as Zoom or Google Hangouts.
You can book your mentor sessions out in advance — remember to schedule one per unit regardless of your track (this can be a nice way to keep yourself accountable)! Once your final project has been completed and approved by your mentor, the ability to book sessions will be removed from your dashboard. However, you can still continue to meet with your mentor after you've finished the coursework, as long as the sessions have been scheduled beforehand.
You are also able to schedule sessions with your mentor after the course has technically ended. However, this can only be done on your mentor's end. They will be able to find you and schedule sessions through their "Past Students" dashboard. However, please keep in mind that your mentor is not obligated to continue working with you once your course has concluded, and the choice to do so is completely at the discretion of your mentor.
One final good thing to note is that if you have to reschedule a mentorship session, you must do so more than 24 ahead of time, otherwise your session will be forfeited. Forfeiting 2 or more mentorship sessions will be taken into consideration when reviewing your application for UX Academy as per the prerequisites.